At Garah Pravesh, customer satisfaction is our priority. Since e-books are digital products, our cancellation and refund policy is designed to ensure a fair and transparent process.
1. Cancellation Policy
- Once an e-book purchase is completed, cancellations are not allowed as digital products are instantly delivered.
- If you experience a technical issue preventing you from accessing your purchased e-book, please contact us immediately at info@garahpravesh.com for assistance.
2. Refund Policy
Due to the nature of digital products, we do not offer refunds once an e-book has been successfully downloaded or accessed. However, refunds may be considered under the following circumstances:
- If you were charged twice for the same e-book due to a payment processing error.
- If the e-book file is corrupt or unreadable, and we are unable to provide a replacement.
- If the wrong e-book was delivered, and we are unable to correct the issue.
3. Requesting a Refund
To request a refund, please email us at info@garahpravesh.com with the following details:
- Your order number
- The issue you’re experiencing
- Proof of duplicate charge (if applicable)
We reserve the right to modify this policy at any time.
